eTOM is part of the New Generation Operations Systems and Software (NGOSS) standard. Introduction to eTOM – Download as PDF File .pdf), Text File .txt) or read online. Cisco Systems, Inc. All rights reserved. This document is Cisco Public. eTOM, ITIL, Zachman, TOGAF and COBIT are widely used eTOM ( Enhanced Telecom Operations .. [17] Introduction to eTOM, CISCO Technologies.

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Page 6 of The logical level was further abstracted into four layers: Telecommunications Management Network TMN Definition The telecommunications management network TMN provides a framework for achieving interconnectivity and communication across heterogeneous operating. Communication Service Providers More information. Each core process is generally part of one vertical Level 1 grouping and also one horizontal process grouping.

Market, Product, and Customer: Page 11 of High teom security training also includes delivery by trained personnel who are capable of conducting the trainings in compliance with the existing laws and regulations. Among these vertical groupings, the focus of etom is on the core customer operational processes of Fulfillment, Assurance, and Billing FAB.


Tell us what you need by filling in the form. The Business Process Framework is an operating model framework for telecom service providers in the telecommunications industry.

January 2 Contents 2 More information.

Business Process Framework (eTOM) – Wikipedia

These levels form a hierarchy, with each level encapsulating a group of processes at the next level of detail. Page 10 of Page 3 of Provides a business process blueprint for service providers to streamline their end-to-end processes. Page 1 of 25 Abstract Information and Communication More information. Etom Framework Training Service Objective: Core Processes that combine together to deliver service streams and other end-to-end processes Level 3: With the boom in outsourcing taking root across industries, many professionals and subject matter experts directly deal with their clients on a regular basis.

Both similarities and differences egom shown in Table 1. The following example represents the same new order activities as in the previous process interaction example. Until recently, ITIL did not provide guidelines on the implementation order or means to assess the maturity of the service organization.


Efficient, clear, and effective business processes are critical to delivering innovative services quickly, at the least possible cost.

The Processes Governance Processes: Process Groupings including business functions and standard end-to-end processes Level 2: Comprehensive, standardized information definitions acting as the common language for all data to be used in NGOSS-based applications. Please enter your Email ID. California Enterprise Architecture Framework Version 2. Page 1 of 25 Abstract Information and Communication. NGOSS defines detailed information models, interface, and architectural specifications that service providers can utilize to stipulate and procure future solutions.

Business Process Framework (eTOM)

To make this website work, we log user data and share it with processors. Page 1 of The etom ettom can generally be described as following: Soft Skill Training Service. Compliance and Conformance Criteria: The initial goal was to facilitate the creation of ‘interoperable network management products’.